How can we help?
Guides and answers for vendors and market organizers.
8 results
· Organizers only
I can't log in to my account
If you're having trouble logging in, first double-check that you're using the email address you signed up with. It's easy to have multiple email addresses an...
Read articleRun your markets by chatting with Claude or ChatGPT
You can now manage your markets by talking to an AI assistant like Claude or ChatGPT. Ask it "what's pending today?" or "approve booking 123" and it handles ...
Read articleHow do payments work?
Booth fees are paid securely through Stripe when you book a confirmed spot at an event. You receive a receipt and can view your full payment history in your ...
Read articleSetting up your organization profile
Your organization profile is the first thing vendors see when they find you on Convene. It's worth taking a few minutes to fill it out completely, whether yo...
Read articleCreating your account
Creating an account on Convene is free and takes just a few minutes. Visit the sign-up page and choose whether you're joining as a vendor or an organizer. V...
Read articleVendor code of conduct
Convene is a community built on trust between vendors and organizers. All vendors using the platform are expected to represent their products honestly, treat...
Read articleWhat is Convene Markets?
Convene Markets is a platform for running and selling at pop-up events: farmers markets, street festivals, craft shows, community markets, and similar events...
Read articleHow do organizers and vendors work together?
Convene connects two types of users: organizers and vendors. Organizers set up events, publish dates, and accept vendor applications. Vendors browse those ev...
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